FAQ
To change your administrator password go to https://officerreports.net/Account/Login and click Forgot Password. Enter in your username and click Submit. ...
Thu, 16 Apr, 2020 at 9:35 PM
To see the GPS location of a tour stop scan you can either: Click the Details button of the tour stop or; Click the Show Map button in Show Filters. ...
Thu, 16 Apr, 2020 at 9:33 PM
Although the overall price of data plans continue to decrease, many customers are concerned that using OfficerReports.com will exceed their basic data plans...
Mon, 20 Apr, 2020 at 6:17 PM
OfficerReports partners with an industry leading cloud service provider to provide our customers with access to our software. Our partner takes a layered ap...
Wed, 24 Jun, 2020 at 2:26 PM
The reports are available immediately once they are submitted by your officers unless you have Approval Required selected for the site. Approval Required on...
Thu, 16 Apr, 2020 at 9:38 PM
Here are a few things that you can check, that may be causing geofence alerts to trigger when the officer is still physically located within the geofence or...
Tue, 23 Jan, 2024 at 11:59 AM
No you will not. OfficerReports.com saves your reports to your devices memory every 60 seconds. If you close a window or lose power, upon logging back int...
Mon, 20 Apr, 2020 at 6:18 PM
Yes, you can add photos to most report types including Daily Activity Report, Maintenance Reports, Visitor Logs, Vehicle Logs, and Incident Reports.
Thu, 16 Apr, 2020 at 9:33 PM
The Location Detection Error occurs when OfficerReports.net can not determine the location of the officer attempting to use the software. This error will p...
Mon, 20 Apr, 2020 at 6:26 PM
Occasionally your officers may experience location detection errors when trying to log into the software. To solve this issue first ensure that the GPS has...
Mon, 20 Apr, 2020 at 6:28 PM