Beginning in February 2018 OfficerReports will no longer grant credits for sites that you have been billed for but do not use. Subsequently, if you have lost a customer please remove that location from your account as soon as possible to prevent being billed for it. (Setup -> Sites -> Remove Button)

Additionally, if you are new to please remove any test/dummy sites from your account immediately to prevent being charged for the site for your next billing cycle.

Note: bills its customers based on the number of sites that you have in your account not the activity for that site. Please remove all unnecessary sites as soon as possible to prevent being charged for them because credits will not be granted.

If you have questions concerning this policy, please email us at