OfficerReports

FAQ 55

• Are incident report sortable and capable of trend analysis?
• Be on the lookout (BOLO) functionality
• Can changes be made to reports after being sent?
• Can I add security supervisors to my account?
• Can I export Incident Report information?

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GETTING STARTED 7

• Software Setup
• Adding Client and Site Users
• Setting up Smart Features
• Adding Your First Client And Site
• Setting up your officers

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QUICK START RESOURCES 5

• Security Officer Training Videos
• Security Officer Quick Start Guide
• Supervisor Training Videos
• Lunch & Learn
• Support Menu

HOW TO 19

• How To: Real-Time Dashboard
• Filter Reports
• Print & Save Reports
• Add an Event Site
• Approve and Edit Reports

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GETTING STARTED: TOUR TRACKING 5

• Programming NFC tags
• Creating & Printing Officer Tour Tracking Locations
• Active Security Officer Tracker
• Automatically Email the Tour Tracking and Tour Exception Reports for the last 24 Hours
• Setting Up Geofence Alerts

TOUR TRACKING LABELS 5

• Pros and Cons of QR Codes and NFC Tags
• Order: NFC Tags
• Order: QR Code Labels
• Order Supplies
• What do the QR Code Labels look like?

GETTING STARTED: TIME AND ATTENDANCE 5

• Adding and Editing Time Clock Entries
• Getting Started: Payroll
• Printing Schedules
• Setting Up Your Schedule
• Time Clock Summary Reports

SCHEDULING TIPS 6

• Filter By Site
• Color code your sites
• Officer Shift Reminder Notifications
• Change the First Day of the Week
• Open Shift Request

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BILLING 7

• I didn't use a site can I get a credit?
• What are these Statements that I receive from OfficerReports.com?
• How can I pay my invoice?
• How do I cancel my account?
• Can I enroll in Auto-Pay?

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SALES SUPPORT 6

• Security Company Marketing Video
• Presentation for Security Guard Company Buyers
• Video for Security Guard Company Buyers
• Report Samples and Screenshots
• Product Images

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SOFTWARE UPDATES 3

• Problem Updating OfficerReports: Android
• Temporary DNS Fixes
• Features and Fixes