OfficerReports

April 09, 2024

• Fixed: Post Order uploads.

March 21, 2024

• Improved: Smart feature alerts.
  
  

March 12, 2024

• Improved: Customer Software Customization

March 07, 2024

• Improved: Customer Software Customization

February 29, 2024

• Improved: Customer Software Customization

February 15, 2024

• Improved: Customer Software Customization

January 26, 2024

• Added: Customer Software Customization (x2)

January 08, 2024

• Improved: Customer Software Customization

December 20, 2023

• Added: Employee # to Time Clock Summary: Site / Officer Detail.

December 14, 2023

• Improved: Customer Software Customization

December 13, 2023

• Added: Customer Software Customization

December 11, 2023

• Added: Customer Software Customization

December 06, 2023

• Improved: Shift Reminder notification text messages. 

November 30, 2023

• Added: Customer Software Customization

November 09, 2023

• Removed: Real-Time Dashboard Menu Item for Client & Site Users.

October 24, 2023

• Added: Customer Software Customization

September 06, 2023

Android 4.0.9

• Backend enhancements. 

August 26, 2023

• Fixed: Issue that could, in some cases, not display a message while adding a user that the username is already taken. 

August 24, 2023

• Improved: Signup process.

August 23, 2023

Android 4.0.8

• Fixed: Issue that may prevent Post Order attachments from downloading on some devices.

August 17, 2023

• Added: Customer Software Customization (x3)

August 02, 2023

iOS 4.0.8

• Improved: Active Security Officer Tracker functionality.

July 24, 2023

iOS 4.0.7

• Improved: Active Security Officer Tracker functionality.

July 13, 2023

Android 4.0.7

• Improved: Active Security Officer Tracker functionality.

July 12, 2023

• Added: Customer Software Customization

July 11, 2023

Android 4.0.5

• Improved: General bug fixes and stability enhancements.

July 10, 2023

• Improved:  Report attachment upload process.

July 06, 2023

Android / iOS 4.0.4

• Fixed:  Issue that may caused portrait images, taken in-app, to rotate horizontally. 
• Improved: General bug fixes and stability enhancements.

June 28, 2023

• Added: Check In/Out Log (Site Access -> Check In/Out Logs)
• Added: Check In/Out Codes (Setup -> Sites -> Options)

June 27, 2023

Android / iOS 4.0.3

• Added: Scan menu options for the Check In/Out Log.
• Fixed:  Issue that may prevent PDFs for Post Orders & Policy Manuals, from downloading (Android).
• Improved: Active Security Officer Tracker location tracking while app is running in the background or the device is locked.
• Improved: General bug fixes and stability enhancements.

June 22, 2023

• Improved: Signup process

June 13, 2023

• Added: Customer Software Customization

May 18, 2023

• Tour Tracking -> Tour Stop page performance.

May 17, 2023

• Added: Customer Software Customization (x2)
• Fixed: Issue that may cause Tour Tracking Smart Feature notifications (Email/SMS) to send if both the total and unique count target had been met.

May 12, 2023

• Improved: Backend for geofencing with custom shapes.

May 09, 2023

• Improved: Tour Tracking -> Tour Stop page performance.

April 24, 2023

• Improved: Customer Software Customization

April 11, 2023

• Improved: Customer Software Customization

April 06, 2023

• Added: Customer Software Customization
• Fixed: Shift Rate dropdown on the Shift Add / Edit window showing in instances when it shouldn't be.

March 31, 2023

• Added: Customer Software Customization (x2)

March 01, 2023

• Added: Customer Software Customization

February 28, 2023

• Added: Customer Software Customization

February 17, 2023

• Improved: Customer Software Customization (x2)

January 13, 2023

• Changed: Password expiration from 90 days to 365 days.

December 07, 2022

• Added: Customer Software Customization

November 18, 2022

• Added: Customer Software Customization (x2)

November 11, 2022

• Fixed: Shift Reminder Notifications for Sites that do not observe daylight savings time.

November 07, 2022

• Added: Customer Software Customization

October 19, 2022

• Added: Customer Software Customization
  
  

October 11, 2022

• Added: Customer Software Customization (x4)
  
  

October 10, 2022

• Added: Customer Software Customization

September 28, 2022

• Added: Customer Software Customization (x3)
• Improved: Backend logistics.

September 20, 2022

• Added: Customer Software Customization

September 08, 2022

• Improved: Backend logistics.

September 05, 2022

• Added: Customer Software Customization (x4)

August 17, 2022

• Added: Customer Software Customization

August 10, 2022

Android 3.9.7

• Improved: General bug fixes and stability enhancements

July 20, 2022

• Improved: Active Security Officer Tracker: Historical view page load times.
• Fixed: Issue that may prevent the Active Security Officer Historical view from loading the most recent entries, without filtering. 
  
  

July 19, 2022

• Added: Customer Software Customization

July 13, 2022

• Improved: Geofence Smart Feature Alerts

June 22, 2022

• Fixed: Issue that, in rare cases, would trigger a Smart Feature Alert if an Officer had Clocked In / Out during the allowed Smart Feature settings time range.
  
  

June 02, 2022

iOS 3.9.6

• Improved: Active Security Officer Tracker
• Improved: General bug fixes and stability enhancements

May 31, 2022

Android 3.9.6

• Improved: Active Security Officer Tracker
• Improved: General bug fixes and stability enhancements

May 23, 2022

• Added: Geofence Smart Feature Alerts
• Improved: Payment Authorization / Subscription page. 
• Improved: QuickBooks Billing (Beta) to include the Clock In / Out Times in the line item description.

May 16, 2022

Android 3.9.4

• Fixed: Issue that may prevent the Policy Manual from downloading/opening on devices running Android 11+.

May 03, 2022

• Added: Parking Violation Search to Officer Portal
• Added: Customer Software Customization
• Improved: Signup process
• Improved: My Invoice page to include the ability to view your subscriptions, update payment method, and view current/previous invoices.

April 06, 2022

Android 3.9.3 - iOS 3.9.3

• Added: In-App Parking Violation Search
• Improved: General bug fixes and stability enhancements

April 04, 2022

• Added: Active Security Officer Tracker Live Feed and Historical view.
• Improved: Active Security Officer Tracker. Show Map Filter option now plots historical location data, similar to the map for Tour Stop scans.
• Improved: Site Report Options for automatically emailing Tour Tracking reports. Time to Send Daily is automatically set to 07:00 when adding or updating a Site that did not previously have this set.
• Improved: Assigning Officers to a shift from the Show Work Hours window.
• Fixed: Visual display issue on the Day, Week, and Month Schedule views if the Site name contains an & symbol.

March 21, 2022

• Added: Shift Reminders for scheduled officers are now sent via SMS as well as Email if the officer has a phone number listed on their officer profile.

March 17, 2022

• Added: Ability to email Tour Tracking and Tour Exception Reports automatically for the past 24 hours.

March 14, 2022

• Added: Customer Software Customization (x4)

February 16, 2022

• Added: Customer Software Customization (x3)

February 03, 2022

• Improved: Email sent for Daily Activity Report, Incident Report, and Maintenance Requests now include the Site timezone next to the date / time of the Photo attachment.
• Fixed: Issue with Report Email Photo attachment timestamp that may have shown the date / time of the Photo in Coordinated Universal Time (UTC), instead of the Site timezone.

January 24, 2022

Android 3.9.2 - iOS 3.9.2

• Added: Active Security Officer Tracker for Standard Accounts
• Fixed: DNS Message being shown in cases where it should not
• Improved: Attaching images to reports while offline
• Improved: General bug fixes and stability enhancements

January 20, 2022

• Added: Ability to remove attachments from Report Details screen (Main Site)
• Added: Trial Notification
• Added: SMS for Open Shift Requests
• Improved: Report Emails
• Fixed: Supervisor assignment from the Site Supervisor Assignment tab
• Fixed: SMS Smart Feature Settings from the Site Smart Feature Settings tab showing unchecked, even if they had been enabled.

January 12, 2022

• Improved: Report uploads
• Fixed: Issue that may prevent SOS Email Alerts from sending

January 10, 2022

• Added: Customer Software Customization
• Fixed: Issue that may prevent Open Shift Emails from sending

January 05, 2022

• Improved: Customer Software Customization

December 22, 2021

• Added: Smart Feature Summary for Clock In / Out and Tour Stop Smart Feature Alerts
• Improved: Backend report functionality

December 20, 2021

•  Improved: Open Shift Request notification email

December 13, 2021

• Added: SMS Alerts for Smart Features

December 09, 2021

• Fixed: Menu items not displaying properly for some Client and Site Users

December 07, 2021

• Added: Scheduling - Open Shift Request
• Added: Scheduling -  Show Work Hours
• Added: Show open shifts only option / checkbox to Shift Filters
• Added: Customer Software Customization
• Improved: Temperature Log Export
• Improved: Account Administrators that have been deleted will now appear in the Payroll report if they have clock in records for the pay period.
• Improved: Shift Monitor inside the Real-Time Dashboard, to only show Supervisors Sites that they are assigned to.

December 02, 2021

• Added: Customer Software Customization (x3)
  
  

November 25, 2021

• Fixed: Shift Reminder Emails - First Name of scheduled officer would not, in some cases,  be included.

November 23, 2021

• Added: Customer Software Customization (x2)

November 15, 2021

• Added: Customer Software Customization (x2)

November 11, 2021

• Added: Customer Software Customization
• Improved: Customer Software Customization

September 29, 2021

• Added: Customer Software Customization

September 21, 2021

• Added: Ability to Print multiple DARs at a time from Reports -> Daily Activity Reports
• Added: Customer Software Customization
• Improved: Sign Up Process
• Fixed: Issue that could prevent changing an expired password from the Officer Portal if using a mobile browser in some cases

September 13, 2021

• Added: Customer Software Customization
• Improved: Send Email functionality for Daily Activity Reports

September 1, 2021

• Added: Customer Software Customization
• Improved: Customer Software Customization

August 17, 2021

Android 3.8.9 - iOS 3.8.9

• Added: Support for SOS Alerts
• Improved: General Stability & Enhancements

August 12, 2021

• Added: SOS Log / Alerts
• Added: Ability to send / re-send the Daily Activity Report email to Site users from the Main Site (Reports -> Daily Activity Reports -> Send Email)
• Added: Customer Software Customization

July 26, 2021

• Added: Customer Software Customization (x2)

July 22, 2021

• Improved: Password Expiration process

July 21, 2021

• Improved: My Invoices Page
• Improved: Customer Software Customization
• Fixed: Issue where Officer Portal Pass On Log - Read list may not refresh after a log was Marked as Read

July 12, 2021

• Improved: Signup process

July 8, 2021

• Added: Ability to change the First Day of the Week while adding / editing shifts on the Schedule

July 1, 2021

• Added: Customer Software Customization (x2)
• Improved: Customer Software Customization

June 28, 2021

• Added: Call Center Reps can now Add / Edit Shifts on the Schedule.
• Improved: Max minutes increased for Tour Stop Smart Feature, Minutes Between checks, from 120 to 1,440 minutes.

June 21, 2021

• Added: Customer Software Customization (x2)
• Improved: Changed name of Real-Time Tracker to Active Security Officer Tracker

June 14, 2021

• Added: Customer Software Customization (x2)

May 27, 2021

Android 3.8.8 - iOS 3.8.8

• Added: Support for Real-Time Tracking after Site selection
• Added: Support for Site Check Report
• Improved: General Stability & Enhancements

May 20, 2021

• Added: Real-Time Tracker (Mobile Patrol)
• Added: Show / Hide Password icon to Main Site and Officer Portal login pages
• Improved: Process to remove Sites
  
  

May 19, 2021

Tag Writer v1.2

• Improved: Compatibility with newer Android devices

May 5, 2021

• Added: Customer Software Customization (x2)

April 20, 2021

• Improved: Signup process

April 15, 2021

• Added: Customer Software Customization

March 24, 2021

• Improved: Smart Feature Email Processing

March 23, 2021

• Added: Customer Software Customization
• Improved: Software Customization/Usability
• Improved: Signup Process
  
  

March 05, 2021

• Added: Customer Software Customization (x5)

February 17, 2021

• Added: Customer Software Customization

February 03, 2021

• Added: Customer Software Customization (x2)
• Improved: Report Export Process

January 27, 2021

• Added: Customer Software Customization (x3)
  
  

January 07, 2021

• Added: Customer Software Customization
• Improved: Software Customization/Usability

December 30, 2020

• Improved: Signup process
  
  

December 28, 2020

• Improved: Software Customization/Usability
  
  

December 18, 2020

• Added: Customer Software Customization (x3)

December 3, 2020

• Added: Shift Monitor to Real-Time Dashboard
  • Scheduled Shifts now display under a new pane at the bottom of the Real-Time Dashboard
  • Shifts that may need immediate attention are highlighted in Red, indicating a potential problem at the Site.
  • Signing In to OfficerReports will not indicate that the officer is at the location. The Officer must Clock In / Out, within the geo-fencing area On-Site, either on the Officer Portal or OfficerReports Mobile App (iOS / Android).
• Improved: Real-Time Dashboard communication / stability.
  
  

December 2, 2020

• Added: Customer Software Customization
  
  

December 1, 2020

• Added: Customer Software Customization
  
  

November 24, 2020

• Improved: Software Customization/Usability
  
  

November 9, 2020

• Fixed: Issue that could potentially cause  shift times in Shift Reminder Emails to be off by an hour due to DST ending.
• Improved: Shift Reminder Email processing.
  
  

November 2, 2020

• Improved: Report Email processing.
  
  

October 27, 2020

iOS 3.8.7

• Improved: General Stability & Enhancements
  
  

October 26, 2020

• Improved: Report Email processing.

October 14, 2020

OfficerReports.net 

• Added: Edit Clock In / Out Records page under Time and Attendance menu. This page allows Administrators to edit the last 6 weeks of Clock In / Out records. Click the Apply Filter button to load Clock In / Out Records to Edit.
• Improved: Add Time Clock Entry button moved from Clock In / Out Records to the Edit Clock In / Out Records page. 
• Improved: Clock In / Out Records page performance. Administrators will need to select, at minimum, a From date and time,  then click on the Apply Filter button to load Clock In / Out Records.
  
  

September 30, 2020

OfficerReports.net 

• Fixed: Issue where the Main Site, in some cases, could be displayed incorrectly until the user resizes their browser widow.

September 23, 2020

• Added: Customer Software Customization x2
  
  

September 14, 2020

OfficerReorts.net - Android 3.8.7 - iOS 3.8.6

• Added: Policy Manual and Vacation Request Items to the sign in menu for accounts with these options enabled.
• Added: Ability to capture additional information for the following reports:
  
  Parking Violation:
• Fine
• VIN
• Vehicle Towed?
  
  Temperature Log:
• C02 Level
  
  Truck Log:
• Dock / Bay  #
• LP #
• VIN
  
  Visitor Log:
• LP #
• Badge #
• Temperature
• Face Covering
  
  
• Improved: Tour Tracker - QR Scanning. Users who experienced issues should have a smoother scanning experience.
• Improved: Upload process for  Images. Changed  timestamp to on image upload and not on report submit.
• Fixed:  Issue that may have prevent some users from tapping on menu items in portrait mode.
• Other:  General Stability Improvements

August 10, 2020

• Added: Customer Software Customization x2

August 5, 2020

• Improved: Software Customization/Usability

July 31, 2020

• Added: Customer Software Customization

July 24, 2020

• Added: Customer Software Customization
  
  

July 20, 2020

• Added: Customer Software Customization
  
  

June 24, 2020

• Improved: Software Customization/Usability
  
  

June 17, 2020

• Improved: Main Site  menu functionality
• Improved: Software Customization/Usability
  
  

June 16, 2020

• Improved: Software Customization/Usability.

June 12, 2020

• Improved: Software Customization/Usability.

May 21, 2020

• Android Application Update - version 3.8.6:
  • Added: Ability to view Pass on Log Attachments
  • Improved: General Stability
  • Fixed: Issue that may prevent the entire Site Menu from being displayed in rare cases.
• Improved: Software Customization/Usability.

May 19, 2020

• Improved: Email delivery.
  
  

May 15, 2020

• Added: Supervisors will now receive DARs via email if Email DAR is selected in Site Report Options. If Approval Required is also enabled they will receive an email before and after the report is Approved.
• Added: Shift notification emails for scheduled officers reminding them they work the following day. This email includes the shift start time and the Site they're scheduled to work at. Officers must have a email address listed in their Officer profile under Setup -> Officers to be reminded and must be on the Schedule under Time and Attendance -> Schedule.
• Improved: Attachments can now be added / viewed for Pass on Logs on the Main Site and Officer Portal.
  
  
• Apple (iOS) Application Update - version 3.8.5:
  • Added: Pass on Log attachments.
  • Added: Ability to update expired passwords from within the App.
  • Improved: Now uses entire screen for larger phones.
  • Improved: Tour Tracker scanner for QR Tour Stops.
  • Improved: Daily Activity Report to confirm that you want to submit the report.
  • Improved: File attachments for all reports.
  • Improved File Open feature.
  • Improved QA functionality for testing
  • Improved: General stability.
  • Fixed: Tour Tracker flashlight toggle.
    
    

May 4, 2020

• Added: Customer Software Customization
  
  

April 24, 2020

• Added: Customer Software Customization
• Improved: Software Customization/Usability
• Added: Additional support for file types for uploads
  
  

April 16, 2020

• Added: Customer Software Customization

April 1, 2020

• Added: Customer Software Customization

March 19, 2020

• Android Application Update - version 3.8.5:
  • Improved File Upload.
  • Improved File Open feature.
  • Improved Location Verification measures
  • Improved QA functionality for testing
  • Additional Stability Improvements

March 9, 2020

• Improved: Software Customization/Usability
• Fixed: Bug that caused intermittent issues with video viewing
  
  

March 1, 2020

• Improved: Software Customization/Usability

February 23, 2020

• Added: Customer Software Customization

February 21, 2020

• Added: Customer Software Customization

February 20, 2020

• Added: Customer Software Customization
• Fixed: Bug in certain browsers that limited text in DAR picture description

February 13, 2020

• Added: Customer Software Customization

February 12, 2020

• Added: Customer Software Customization

February 11, 2020

• Added: Customer Software Customization

February 6, 2020

• Improved: Optimized video upload speed

January 29, 2020

• Added: 2x Customer Software Customization

January 23, 2020

• Added: Customer Software Customization   

January 16, 2020

• Added: Customer Software Customization   

January 2, 2020

• Improved: Software Customization/Usability
• Improved: Video Upload size optimizations   

December 23, 2019

• Improved: Software Customization/Usability
  
  

December 19, 2019

• Improved: Software Customization/Usability
  
  

December 12, 2019

• Added: 3x Customer Software Customization
• Improved: Software Customization/Usability

December 11, 2019

• Added: Customer Software Customization
• Improved: Connections for IPv6
  
  

December 2, 2019

• Improved: Video Upload size optimizations

November 12, 2019

• Added: Customer Software Customization

October 24, 2019

• Fixed: Issue where Client Users were unable to filter Tour Stop information

October 14, 2019

• Improved: Software Customization/Usability

October 11, 2019

• Added: Customer Software Customization

October 10, 2019

• Improved: Software Customization/Usability

October 7, 2019

Cloud Infrastructure Migration Completed

Improvements include, but are not limited to:

• Improved Page Load Speeds
• Decrease in Scheduled Maintenance occurrences.
• Improved Image, Video, and Document upload speeds and capacity.
• Increased flexibility to deliver resources where they are needed most, ensuring a smooth experience, during peak times.

October 5, 2019

• Fixed: Issue where sprite images were not showing on occasion for Custom Website Customers

September 30, 2019

• Added: Customer Software Customization

September 25, 2019

• Added: Customer Software Customization

September 20, 2019

• Added: Customer Software Customization

September 5, 2019

• Improved: Software Customization/Usability

August 30, 2019

• Added: Customer Software Customization

August 14, 2019

• Improved: Clock In / Out Records report load time reduced.
• Improved: Software Customization/Usability

August 8, 2019

• Fixed: Issue that would sometimes prevent Post Order / Policy Manual attachments.

July 29, 2019

• Improved: Software Customization/Usability

July 19, 2019

• Added: Customer Software Customization

July 10, 2019

• Improved: Software Customization/Usability

June 28, 2019

• Fixed: Issue that was briefly causing report attachments to not display properly when a report was being edited from the Report Details screen on the Main Site.
• Fixed: Issue that was briefly causing report attachments to not load properly forom the Report Details screen on the Main Site.

June 14, 2019

• Improved: Email Notification delivery system
• Fixed: Issue that was briefly causing email notifications to process.

June 12, 2019

• Improved: Attachment Upload and Storage process
• Fixed: Issue that was briefly causing the ADP Workforce export to not export.

June 7, 2019

• Fixed: Issue that was briefly causing problems with officers submitting vacation requests.
• Fixed: Issue that was briefly causing Custom Websites to not load properly.

June 11, 2019

• Added: 3x Customer Software Customization

June 5, 2019

• Fixed: Issue that was briefly causing Password Reset and Username reminder emails to not send.

May 16, 2019

• Fixed: Issue that briefly prevented reports from being exported to Excel.

May 15, 2019

• Fixed: Issue that briefly prevented Site users from being removed.

May 13, 2019

• Fixed: Issue that briefly caused images to not appear in emailed reports.

May 9, 2019

• Improved: Reduced load time of Site Activity Summary

April 25, 2019

• Improved: Information on Site Add / Edit screen regarding the recommended padding area for geo-fencing.

April 24, 2019

• Added: Customer Software Customization
• Improved: Software Customization/Usability

April 23, 2019

• Improved: Software Customization/Usability

April 22, 2019

• Improved: Software Customization/Usability

April 16, 2019

• Improved: Software Customization/Usability

April 10, 2019

• Improved: Software Customization/Usability

April 9, 2019

• Added: Customer Software Customization
• Improved: 2x Customer Software Customization

April 5, 2019

• Fixed: Issue where the default Tour Stop Scan Report filter would only display the first active Site on occasion. Filtering by other options would display correctly.

April 4, 2019

• Improved: 2x Customer Software Customization

April 3, 2019

• Improved: Tour Stop report filter for customers with over 2000 total scans.

April 2, 2019

• Improved: Software Customization/Usability

March 25, 2019

• Improved: Software Customization/Usability

March 5, 2019

• Improved: Software Customization/Usability

February 25, 2019

• Improved: Software Customization/Usability

February 14, 2019

• Added: Customer Software Customization

February 12, 2019

• Improved: Software Customization/Usability

February 4, 2019

• Fixed: Issue preventing Visitor Logs from being properly displayed on the Officer Portal.

January 30, 2019

• Improved: Software Customization/Usability

January 29, 2019

• Improved: Software Customization/Usability

December 26, 2018

• Improved: Software Customization/Usability

December 18, 2018

• Added: Customer Software Customization

December 6, 2018

• Added: Customer Software Customization

December 5, 2018

• Added: Customer Software Customization

November 28, 2018

• Added: Customer Software Customization
• Improved: Software Customization/Usability

November 15, 2018

• Added: Customer Software Customization

November 2, 2018

• Android Application Update - version 3.8.2:
  • Changes made for upcoming password security release.
  • Bug fixes and stability improvements.
    
    

October 29, 2018

• Improved: Software Customization/Usability

October 16, 2018

• Improved: 2x Customer Software Customization

October 15, 2018

• Fixed: DAR Report: Issue where Officers who were removed from an account were not showing in the Officer filter list.

October 8, 2018

• Improved: Software Customization/Usability

September 11, 2018

• Improved: Software Customization/Usability
  
  

September 5, 2018

• Added: 2x Customer Software Customization
• Improved: Software Customization/Usability

September 4, 2018

• Improved: Software Customization/Usability

August 22, 2018

• Improved: Software Customization/Usability

August 17, 2018

• Improved: Software Customization/Usability

August 8, 2018

• Improved: Software Customization/Usability

August 6, 2018

• Added: 8x Customer Software Customization

August 6, 2018

• Improved: Officer filter list updated to sort officers by last name in drop-down box.

July 30, 2018

• Fixed: Issue that caused POLs to not load on mobile devices

July 27, 2018

• Improved: Field Inspection Report can now be filtered by Inspected Officer
• Improved: Signup process and notifications
• Fixed: Issue where Clock In / Out records logged as an Administrator user (who clocked in) could not be edited.

July 26, 2018

Added An Officer Filter (drop-down box) is now available in the following areas:

• Daily Activity Reports
• Incident Reports
• Field Inspection Reports
• Tour Stops

• Fixed: Issue where Administrators could not edit other Administrators Time Clock entries as they did not appear in the officer list drop-down under Clock In / Out Records.
• Changed: Welcome screen (after signing up) and Welcome E-mail to include a link to schedule a demo and text-based fixes.
• Added: Customer Software Customization

July 24, 2018

• Improved: Software Customization/Usability

July 18, 2018

• Improved: Software Customization/Usability
  
  

July 13, 2018

• Improved: Software Customization/Usability

July 9, 2018

• Added: Customer Software Customization

July 4, 2018

• Added: Customer Software Customization

June 29, 2018

• Added: Customer Software Customization

June 27, 2018

• Changed:  Field Inspection Report - The first two options were somewhat negative "Alert and Awake" and "Under the Influence". These have been changed to be more positive "Alert" and "Distracted".
• Fixed: Mobile Patrol Accounts were showing the "Payroll Settings" option under Setup -> Account. Sorry Mobile Patrol Subscribers! This option is no longer being displayed.
• Added: Support Menu item - This replaces the "Support Center" link that was found in the upper right-hand corner of the Main Site. This menu contains links to our:
  • Support Center
  • Technical Support Contact Page
  • Trial Users: Schedule Demo - Customers: Schedule Training
• Added:  Account # in the upper right-hand corner of the Main Site. This is only displayed to account Administrators.

June 26, 2018

• Added: Customer Software Customization

June 22, 2018

• Improved:  Tour Stop Report should now be much more responsive when loading information.

June 20, 2018

• Improved:  Internal notifications

June 12, 2018

• Added: Customer Software Customization

May 30, 2018

• Fixed:  When we adding the ability for Administrators to log in to the Officer Portal, with the same permissions as a Supervisor,  we had missed showing the Field Inspection report. This has been resolved and will now appear to Administrators.
  
  Reported by Customer

May 24, 2018

• Added: Customer Software Customization

May 17, 2018

• Fixed: Issue that would prevent tour stops from showing in the Tour Stop Exception report if the stops had not been scanned (any entry with 0). These now appear properly again.
  
  Reported by Customer

April 16, 2018

• Added: Ability to Email DARs to Site Users automatically (Setup -> Sites -> Edit -> Report Options (check "Email DAR". This feature is disabled by default.
• Removed: List types that Mobile Subscribes should not be seeing.

April 2, 2018

• Improved: Software Customization/Usability

March 17, 2018

• Fixed: Issue where the Tour Exception Report would display duplicate unique Tour Stop entries on occasion. (Display issue only)

March 19, 2018

• Improved: Software Customization/Usability

March 9, 2018

• Improved: Software Customization/Usability

March 2, 2018

• Added: 2x Customer Software Customization

February 28, 2018

• Added: 2x Customer Software Customization

February 27, 2018

• Added: ADP - Workforce to Payroll Export

February 26, 2018

• Added: 2x Customer Software Customization
• Fixed: Issue where Tour Stop filters were incorrectly sorting / displaying information on rare occasions.

February 23, 2018

• Added: Ability to export Site Activity Summary to Excel

February 7, 2018

• Added: Customer Software Customization
• Improved: 3x Customer Software Customization

May 1, 2017 - V 3.7.8 (Android)

• Fixed - Scanning an NFC Tag for Tour Tracking would, in some cases, disable audio for incoming calls and notifications. 
• Improved - Image Uploads:
  • If an image fails to upload the user will be notified that the image failed to upload and it will be uploaded when the user submits the report.
  •  If an image upload is currently in progress the user will receive a warning on submission of the report. They will need to wait for the image to upload completely before the report is able to be submitted. This was done in order to prevent cases where an image was not fully uploaded and a report was submitted, causing the image to not be included in the report.

January 25, 2017

• Added - Client and Site users can now access the Real-Time Dashboard. If an Incident Report or Daily Activity Report needs approval before the client can see the report it will still be shown that an IR or DAR was submitted but they will not be able to see the report until it has been approved.

January 23, 2017

• Changed - Smart Features for Tour Stops and Clock / In and Out now work without an officer scheduled on a shift. When you set up a schedule and do not assign an officer to the shift the following are now checked for:
  • Tour Stops: That your tour stops for that shift are being done in which you have set them up.
  • Clock In / Out - If no Officer is scheduled it will check to see if an Officer is clocked in at the site. If no Officer is clocked in at the site an alert will be sent out.

January 21, 2017

• Updated - Android V 3.7.7 - DNS Issue notification fix for customers who were only able to connect via IPV6.  The message should no longer be displayed unless there is an actual DNS issue.

January 19, 2017

• Service Update: We completed an update to our server that improves the quality of service for all users. Troubleshooting and investigation concluded that some users who were on cellular networks such as T-Mobile or MetroPCS would be forced into IPV6 only mode where they were unable to connect to the OfficerReports Mobile Application. This Service Update improved our networking technology to allow proper connections from users that were being forced to use IPV6 from their mobile carrier or ISP where the IPV6 to IPV4 translation technology at the carrier or ISP would fail to properly initiate an IPV4 connection.
  
  
• Updated - Android V 3.7.6 - DNS Trouble Notification with new logic for customers using both IPV4 and IPV6.

January 1, 2017

• Updated - QR Codes now include less data for the camera to capture leading to a more responsive and faster QR code scan. These new QR codes appear when downloading them fresh from your Site Tour Tracker section. Older QR Codes will still function normally.
  • You can download these new QR codes from the Main Site as an administrator by going to Setup --> Sites --> Options --> Tour Stops --> Download All QR Codes.

December 28, 2016 - V 3.7.4 (Android)

• Fixed - Issue that was occurring on some Android devices where the QR Code Scanner would appear as a black screen when attempting to scan a QR Code.

December 27, 2016 - V 3.7.3 (Android)

• Fixed  / Revamp - Android Application crashing on some devices when attempting to do a QR Code Scan. 
  • QR Code Scanning has been improved with a lighter weight implementation of our QR Code Scanner. When you tap to Scan a QR Code the camera is much more responsive and should open nearly instantly. 
  • A Flashlight toggle has been added to the Tour Tracker. The volume up and down buttons are no longer used while scanning QR codes to turn on and off the flashlight.
• Fixed - Application update notification process. When a significant change has been made to the software we may send an alert inside the OfficerReports app. This alert used to open up a browser window to the Google Play Store instead of the native Google Play App on your phone. Now when you tap "Update" it will take you directly to the OfficerReports App in the Google Play Store on your phone and you can simply tap the "Update" button to update to the latest version.
• Added - When an officer taps "Submit" at the bottom of the Daily Activity Report a popup box will open prompting the officer to confirm that they are submitting the DAR for the entire shift. If they tap "Yes" the report is submitted. If they tap cancel it returns them to the DAR.
• Changed - Wording on Submit button when adding an Observation to a DAR. This has been changed to "Save Observation".
• Added - Proactive, instead of reactive, approach to DNS issues inside the application. If an issue is detected, when attempting to connect to the OfficerReports server a notification will appear re-directing you to a KB article with the latest "D" version of the application. 
• Added - While using the D version of the application it will check to see if the DNS resolution has been resolved on your network. If it has been resolved the OfficerReports App will then prompt you to download the current version from the Google Play Store.

December 15, 2016

• Fixed - Issue when Administrators who log into the OfficerReports Mobile Application were unable to submit Field Inspection Reports.

December 13, 2016 - V 3.7.2 (Android)

• Fixed - Issue with Android version 4.x and below were attaching a direct camera capture to a report would fail to upload it to the report.

November 28, 2016

• Released - Version 3.7.1D for customers having issues with DNS resolution problems due to a cache error with customers ISP not pointing to the correct IP address for OfficerReports. 
  • The procedure now in place to quickly identify the issue and send out an email alert to all customers with a link to download D version of the latest version should this happen in the future and if the customer is affected by DNS resolution issue.
    
    Note: This did not impact ALL OfficerReports users and as such only a few customers had to download and install the D version of the app. The D version was not released on the Google Play Store. Customers with the D version currently installed will receive a notification that an update is available on the Google Play Store once a new version is released.

November 19, 2016

• Fixed - Bug when a supervisor was not assigned to a site.

October 9, 2016

• Added - Admin user ability to login to the Officer Portal (supervisor access to ALL Sites)
• Added - Setup -> Account - > Payroll Settings
• Renamed - “Payroll and Billing” to “Time Clock Summary Report”. 
• Added - Time and Attendance > Clock In / Out Records - Red Square Indicator in hours column to show any officer clocked in over 24 hours.
• Added - Time and Attendance > Clock In / Out Records - Yellow Square Indicator in hours to show any officer clocked in over 12 hours.
• Added - Setup - > Sites -> Geo-location fencing options (Circle, Rectangle, or Custom Shape). This option can be found when adding or editing a Site.
• Added -  When Clocking In or Out, the officer will be presented with multiple options depending on their last action:
  • Start Shift / End Shift
  • Go To Lunch / Return From Lunch
  • Go On Break / Return From Break
• [APP] Added - Switch Sites - Ability for an officer to switch site they are working at without having to log-out and back into the app. 

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September 14, 2015

• Added Auto-Save to:
  • Incident Reports
  • Pass On Logs
  • Truck Log In
  • Visitor Log In
  • Parking Violation Log
  • Equipment Temperature Log
  • Maintenance Requests
• Decreased the auto-save interval on reports to 30 seconds.
• Added a blank field to the Field Inspections form to capture the names of officers not currently registered in OfficerReports.com.
• Added a Trailer Out filter to the Truck Check Out.

August 18, 2015

• Added a Field Inspection report (currently called Supervisor Report), to the list of reports that supervisors can access while at a site.  Security officers will not have access to these reports.  Once they are submitted, the reports will be emailed to the supervisor of the site that the field supervisor is inspecting.  The Approval Required option is set to ON so you will have to approve these reports before your customers can see them.  If you would not like your customers to see them then do not approve them.
  
  
• Simplified the process to print QR codes for Tour Stops.  To print all the QR codes for a site, simply click the Download All QR Codes button in the Tour Stops screen.  Three pages will be downloaded to your computer in .PDF format.  Two pages show the location and description of the QR codes and the final sheet is the QR codes. Ensure that when you print the QR codes that the Fit to page option is NOT checked.
  
  

July 12, 2015

• Added security officer and supervisor training videos to the support center.
  
  

June 29, 2015

• Added the ability to turn off GPS Verification for mobile devices and desktops independently.  So we can now turn off GPS Verification on computers on a large network with incorrect IP addresses but leave GPS verification on for the mobile devices at that site.
• We added an order form to the Setup menu to allow for easier ordering of Tour Tracking Labels.
• We added an order form to the Setup menu to allow for easier ordering of discounted mobile devices and data plans through Sprint.
• We introduced a Types List option under the Setup tab to allow for the creation of lists (i.e. incident type, observation type, etc.) that can be copied across sites. 
• Fixed a bug that forced auto-capitalization on the password field on the Officer Portal on some mobile devices.

February 28, 2015

• Introduced new version (1.6) of Tour Tracking Software into the Apple store and it has been approved.

February 21, 2015

• Fixed a bug that would allow some Client/Site users to see the OfficerReports.com branding on their custom portals.

February 12, 2015

• Introduced new version (1.6) of Tour Tracking Software into the Android store. Waiting for approval from Apple Store.

December 15, 2014

• Fixed bug that could have potentially caused observations not to be submitted with Daily Activity Reports.

December 14, 2014

• There have been ongoing issues with Safari on Apple'siOS version 8.  These issues are widespread and Apple is aware of them.  Until Apple addresses these issues, if you have upgraded to iOS 8 on your mobile device and are having difficulties submitting reports, please download and use the Chrome app for iOS to submit your reports.  PLEASE NOTE THAT THIS ONLY APPLIES IF YOU HAVE UPGRADED YOUR APPLE DEVICE TO VERSION 8 OF THE OPERATING SYSTEM.  If you haven't updated your Apple device we would suggest that you postpone the update until Apple has resolved these issues.
• Added improvements for customer branded sites.
• Changed photo upload mechanism in the Officer Portal to show a status bar with percentage uploaded.
• Added stock product images to the Sales Collateral section of the Support Center.
• Added fix for Officer Portal Incident Report and Daily Activity Report errors "Error getting Incident Types" and "Error getting Observation Types".

November 17, 2014

• Updated the Sign-In Log to reflect whether officers have signed into the software via the Reporting App or the Officer Tour Tracking App.

November 15, 2014

• Fixed a bug that prevented downloading of QR codes.

November 9, 2014

• Added ability to export data to Excel for Daily Activity Reports, Maintenance Requests, Parking Violations, Pass On Logs, Sign In Log, Temperature Log, Visitor Logs, and Truck Logs. 
• Added an Internet connection indicator to the mobile version of the Officer Portal.  The indicator will help officers determine when their device has an Internet connection and they are able to submit reports successfully.
• Improved error messages when reports fail to submit.
• Fixed image rotation bug.
• Fixed Internet Explorer bug that allowed too many characters to be entered in text box fields and would result in an error.
• Fixed Temperature Log entry bug which allowed invalid temperature values to be entered.
• The incident Report list date filter works against the "Incident Date" field instead of the "Date Entered" field.

October 24, 2014

• Fixed bug that showed Universal Time for truck logs. 

August 23, 2014

• Approval and Edit features introduced. 

August 16, 2014

• Fixed a bug that occasionally prevented pictures from displaying in Daily Activity Reports.
• Fixed bug in Incident Reports that allowed users to enter improperly formatted dates into the Incident Date field and caused report submission to fail. 
• Incident date field accepts and defaults to 24-hour time format.

August 7, 2014

• Formatted the Call Center Representative's Incident Report for easier viewing.
• Fixed a bug in the "Show Chart" button when the date filters were used.

July 29, 2014

• Security guard company admins can write to the Pass On Log from the main site.
• Supervisors can write to the Pass On Log from the main site for sites they supervise.
• Supervisors will get an email for any Pass On Log entries for sites they supervise. 

July 16, 2014

• Changed export feature for Incident Reports so that all data is exported for customer admins, supervisors, and call center reps.
• Added the "other type" column to the report list grids for Incident Reports and Maintenance Reports.  
• Added the ability to add and hide columns for the report lists.

July 11, 2014

• Fixed: A bug in Officer Tour Tracking Map verification feature

July 6, 2014

• All Call Center Reps are notified by email when an incident occurs
• Enabled the ability to email Client Level Users when incidents occur
• Added additional filtering of employees by Call Center Reps
• Added County as a field for security officers

June 30, 2014

• Released Scheduling software to Beta Testers
• Officer has the ability to view schedules on the web

June 28, 2014

• Released Version 4.0
• Updated user interface for easier use
• Added ability for officers to add comments to reports that they have submitted