To add the OfficerReports App to your security Officers Android device log into the Google Play Store on your mobile device and search for "OfficerReports" (one word).  


You can also open the Camera on your phone and scan the  QR code below to be taken to our App on the Google Play Store:


Not sure if your phone has a built-in QR code reader in the Camera app? Check out this helpful guide.


TABLE OF CONTENTS


Once you have found the App, download it to your device. Once the App is downloaded ensure that location services are turned on for your device and for the OfficerReports App.


Enable Location Services

Step-By-Step:

  1. Tap Settings
  2. Scroll down and tap Location
  3. Tap the Location Services Toggle button if it is disabled.
  4. Swipe up or press your home button to return to your home screen
If you do not enable location services you may see the following message while using OfficerReports. ----->



Opening OfficerReports for the First Time:

When you open OfficerReports for the first time you will see a dialog box that asks for several permissions as well as location access:


While on duty most officers will turn their screen off to save battery or have to switch to another app (when making a phone call for example). While your screen is off or you have OfficerReports running in the background your location data is not available - this can cause delay when performing actions as your location can take a moment to update when OfficerReports is running in the foreground again.


You will want to set your location access to Allow all the time for OfficerReports:

While Allow only while using the app is an option here you'll want to tap Allow all the time



Enable Always Location Access for OfficerReports if you selected "only while using" above:



Step-By-Step:

  1. Tap Settings
  2. Scroll down and tap Location
  3. Scroll down and tap OfficerReports
  4. Tap Allow all the time
  5. Swipe up or press your home button to return to your home screen


After you change this setting it should appear as displayed in the image, to the right.



You may see this prompt until you grant Allow all the time access:


 If the above prompt appears you can tap Allow all of the time to make this change for OfficerReports. If you tap Keep while-in-use access you may see this prompt again.