To add the OfficerReports App to your security Officers Apple iOS device log into the Apple App Store on your mobile device and search for "OfficerReports" (one word).  


You can also open the Camera on your iPhone (iOS 11+) and scan the following QR code to be taken to our App on the App Store:


SECTIONS:

Once you have found the App, download it to your device. Once the App is downloaded ensure that location services are turned on for your device and for the OfficerReports App.


Enable Location Services

Step-By-Step:

  1. Tap Settings
  2. Scroll  down and tap Privacy
  3. Tap Location Services
  4. Tap the Location Services Toggle button if it is disabled.
  5. Swipe up or press your home button to return to your home screen



Allow Location Access when You First Open OfficerReports

When you open OfficerReports for the first time you will see a dialog box that asks you to allow location access:

Always allow is not an option for this prompt.  You can tap the option to Allow While Using App.

In the next section we cover how to enable Always access.



Enable Always Allow Location Access for OfficerReports

While on duty most officers will turn their screen off to save battery or have to switch to another app (when making a phone call for example). While your screen is off or you have OfficerReports running in the background your location data is not available - this can cause delay when performing actions as your location can take a moment to update when OfficerReports is running in the foreground again.


**** OfficerReports ONLY uses location information while you are logged in and have selected a Site, while the App is active on your screen,  the screen is off, or if it is running in the background ****

You will want to set your location access to Always for OfficerReports:


Step-By-Step:

  1. Tap Settings
  2. Scroll down and tap Privacy
  3. Tap Location Services
  4. Scroll down and tap OfficerReports
  5. Tap Always
  6. Swipe up or press your home button to return to your home screen


After you change this setting it should appear as displayed in the image, to the right.



You may see these prompts until you grant Always access:


Note: If the above prompt appears you can tap Change to Always Allow to make this change for OfficerReports. If you tap Keep Only While Using you may see this prompt again.
Note: If the above prompt appears you can tap Settings then Location to change the location settings to Always. for OfficerReports. If you tap Cancel you may see this prompt again.