If your officers' cannot see the Clock In/Out option, this can be the result of 2 things:
- Please ensure that on the Site's Smart Features Setting tab (Setup -> Sites -> Edit) does not have the Clock In/Out By Landline Only checked. Having this option checked removes the ability for your officers to clock in from the app.
- Ensure that your Time and Attendance module is present in your account. You should see a section called Time and Attendance when logged into the Main Site as an Administrator (Standard Accounts Only). If it is not, send an email to firstname.lastname@example.org and request that the Time and Attendance Module be turned on for your account.