Technical support is offered via email from Monday through Friday 8 AM - 10 PM CST. Non-critical requests that are submitted outside of these hours will be handled the next business day.

Email support helps us keep detailed records about your issues in one place. This helps to ensure that nothing is lost among our team members and if we need to escalate an issue to a manager or developer we can do so quickly and easily. We strive to respond to all technical support requests within in 1 hour.

If you would like to initiate a technical support ticket by phone you can call us at 888-511-9811 and one of our operators will take your information and start a ticket. You can expect that the response will be in the form of email, so please provide your email address to the operator.

To initiate a technical support ticket email us at [email protected] or use the New Support Ticket link at the top of the Support Center.