What is the Check In/Out Log?
Our Check In/Out Log (Site Access -> Check In/Out Logs) within OfficerReports is designed to allow you and your clients to see items or people that are c...
Mon, 3 Jul, 2023 at 10:53 AM
What is the Sign In Log?
The Sign In Log (Reports -> Sign In Log) shows you when your officers have successfully signed into a Site and automatically captures their geo-loc...
Thu, 9 Apr, 2020 at 7:43 PM
What is the Smart Feature Summary?
The Smart Feature Summary stores data about sent Clock In / Out and Tour Stop Smart Feature Alerts. You can find these logs under Reports -> Smart Featur...
Mon, 27 Dec, 2021 at 5:22 PM
What is the tour exception report?
The Tour Exception Report is a powerful tool that allows you to analyze the patrols that your officers conduct using our Guard Tour Tracking App. The Tour E...
Mon, 30 Mar, 2020 at 7:23 PM
What mobile operating systems are supported?
We currently support newer versions of both Android (5.1 and higher) and Apple iOS (version 11 and higher) phones and tablets.
Tue, 29 Aug, 2023 at 11:44 AM
What should I do about my temporary contracts?
There are 2 options for temporary contracts.  The first is to add a new site every time that you get a temporary contract.  The second option is to designat...
Thu, 16 Apr, 2020 at 8:47 PM
What web browsers are supported?
Currently we support Chrome (recommended), Firefox, and Safari. Internet Explorer and Microsoft Edge are NOT supported.
Thu, 16 Apr, 2020 at 8:33 PM
Why am I getting a No Sites in Range Error?
When you are receiving a No Sites In Range Error the software believe that you are not at a site. MOBILE DEVICE If you are on a mobile device try these s...
Mon, 20 Apr, 2020 at 6:41 PM
Why are the times in my tour tracking report incorrect?
The times in the Officer Tour Activity window are shown in the time zone of the computer that the user is browsing with. So if the scan was done at 10:37am...
Thu, 16 Apr, 2020 at 8:28 PM
Why can't I login from my desktop computer?
OfficerReports.com uses GPS validation to ensure that your officers are only logging into the system while they are at their sites.  Although most mobile de...
Thu, 16 Apr, 2020 at 8:27 PM