FAQ
GPS Verification is a process that we use to ensure that your security officers are at one of your client's sites before they log into the software. GP...
Mon, 20 Apr, 2020 at 6:39 PM
The autosave feature for OfficerReports is only meant to be used to recover reports that might have been lost due to a computer or mobile device accidentall...
Tue, 30 Jan, 2024 at 4:25 PM
Our Check In/Out Log (Site Access -> Check In/Out Logs) within OfficerReports is designed to allow you and your clients to see items or people that are c...
Mon, 3 Jul, 2023 at 10:53 AM
The Sign In Log (Reports -> Sign In Log) shows you when your officers have successfully signed into a Site and automatically captures their geo-loc...
Thu, 9 Apr, 2020 at 7:43 PM
The Smart Feature Summary stores data about sent Clock In / Out and Tour Stop Smart Feature Alerts. You can find these logs under Reports -> Smart Featur...
Mon, 27 Dec, 2021 at 5:22 PM
The Tour Exception Report is a powerful tool that allows you to analyze the patrols that your officers conduct using our Guard Tour Tracking App. The Tour E...
Mon, 30 Mar, 2020 at 7:23 PM
We strive to ensure that OfficerReports works seamlessly across various devices. We fully support Android and Apple devices that are currently receiving upd...
Thu, 21 Dec, 2023 at 11:02 AM
There are 2 options for temporary contracts. The first is to add a new site every time that you get a temporary contract. The second option is to designat...
Thu, 16 Apr, 2020 at 8:47 PM
Currently we support Chrome (recommended), Firefox, and Safari. Internet Explorer and Microsoft Edge are NOT supported.
Thu, 16 Apr, 2020 at 8:33 PM
When you are receiving a No Sites In Range Error the software believe that you are not at a site. MOBILE DEVICE If you are on a mobile device try these s...
Mon, 20 Apr, 2020 at 6:41 PM