FAQ

What are SOS Alerts?
ARTICLE CONTENTS How do I receive these alerts? How do I close an alert?  The SOS Log (Reports -> SOS Logs) shows you the SOS Alerts that ...
Thu, 3 Mar, 2022 at 11:59 AM
What are the columns on the Tour Stops screen?
Last Site Scan - The last time a tour stop was scanned for that site. For example, in the picture above scan #1 was done at 1:02pm while scan number 2 ...
Wed, 15 Jun, 2022 at 9:59 AM
What devices does the software work on?
You can use OfficerReports.com on ANY device that has a true web browser, which includes smartphones, tablets, and computers.  
Thu, 16 Apr, 2020 at 9:30 PM
What does it mean that "The User Name is already in use."?
User Names within OfficerReports.com are single use, which means that they can only be used one time within the software.  If someone else has already used ...
Mon, 20 Apr, 2020 at 6:31 PM
What does it mean to be a Supervisor?
In OfficerReports.com when an officer is designated as a Supervisor, they are given limited administrative access to the sites that they are supervisors for...
Wed, 29 May, 2024 at 4:32 PM
What is a Call Center Rep?
Call Center Reps are a special class of user who can: Add / Edit Officers Reset Officer Passwords Receive and Submit Incident Reports from your of...
Mon, 28 Jun, 2021 at 9:23 PM
What is a Field Inspection report?
Field Inspection reports are used by Field Supervisors who are responsible for inspecting your officers at your customer sites.  The report allows the Field...
Thu, 16 Apr, 2020 at 9:34 PM
What is a site?
Sites are the locations that you are responsible for securing and have input into OfficerReports.com.  For example, if you have a contract to provide securi...
Tue, 10 Mar, 2020 at 11:36 PM
What is Approval Required and Editable?
Report Options The Approval Required feature can be found under Setup -> Sites  -> Edit -> Report Options. Approval Required *  ** The Ap...
Mon, 20 Apr, 2020 at 6:39 PM
What is GPS Verification?
GPS Verification is a process that we use to ensure that your security officers are at one of your client's sites before they log into the software.  GP...
Mon, 20 Apr, 2020 at 6:39 PM